Privacy Policy

Effective Date: August 13, 2026

At Loyd’s Rivet Drill Guide, we believe good business starts with trust.

When you visit our website, contact us, request product information, or place an order, you may share information with us. This Privacy Policy explains what information we may collect, why we use it, how we protect it, and what choices may be available to you.

This policy applies to information collected through https://rivetdrillguide.com/ and related interactions with Loyd’s Rivet Drill Guide.

1. Who We Are

Loyd’s Rivet Drill Guide is a U.S.-based business providing precision rivet drill guides, drill bits, rivet removal kits, and related products.

Our customers include aircraft maintenance professionals, MRO and FBO facilities, military users, sheet-metal mechanics, fabricators, and customers working with applications such as aircraft, boats, RVs, race cars, and other riveted equipment.

This Privacy Policy describes how we handle information connected with our website and business operations.

2. Information We May Collect

The information we collect depends on how you interact with us.

Information You Provide

You may provide information when you:

• Place an order.
• Contact us by phone or email.
• Submit a contact or inquiry form.
• Request product information.
• Ask about distributor or bulk purchasing.
• Communicate with customer service.
• Participate in other website activities.

This information may include 

• Your Name
• Company Name 
• Mailing Address 
• Shipping Address 
• Billing Information 
• Email Address 
• Telephone Number 
• Other Information You Choose To Provide

Please provide only information that is necessary for the purpose of your request.

3. Payment Information

When you purchase products through our website, payment information may be processed by third-party payment providers.

We may receive the information needed to confirm and fulfill your transaction, but payment processors may independently handle sensitive payment information in accordance with their own privacy practices.

Our website currently accepts major credit cards.

We do not use customer payment information for unrelated purposes.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Pages visited.
• Referring website.
• Date and time of visits.
• General website interaction information.
• Technical information needed to maintain website security and functionality.

This information helps us understand how visitors use our website and helps us improve performance, usability, and security.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small data files that can help websites remember preferences, support functionality, understand website traffic, and improve user experience.

Depending on the technologies used on our website, cookies may support:

• Shopping cart functionality.
• Website security.
• User preferences.
• Analytics.
• Website performance.
• Marketing or advertising measurement.

You can manage certain cookies through your browser settings. Disabling cookies may affect some website functions.

6. How We Use Information

We may use collected information to:

• Process and fulfill orders.
• Communicate about purchases.
• Respond to questions and inquiries.
• Provide customer support.
• Process returns or refunds.
• Provide requested product information.
• Improve our website and products.
• Maintain website security.
• Detect and prevent fraud or misuse.
• Understand website traffic and performance.
• Meet legal and regulatory obligations.
• Maintain business records.
• Communicate relevant business information when permitted by law.

We aim to collect and use information for legitimate business purposes.

7. How We Share Information

We do not sell your personal information simply because you purchase from or contact us.

We may share information with trusted service providers when necessary to operate our business.

These providers may support services such as:

• Payment processing.
• Website hosting.
• E-commerce functionality.
• Shipping and delivery.
• Email communication.
• Website analytics.
• Security.
• Customer service.
• Business administration.

We may also disclose information when required by law, legal process, court order, or governmental request.

Information may also be disclosed when reasonably necessary to protect our rights, customers, website, business, or property.

8. Business Transfers

If Loyd’s Rivet Drill Guide is involved in a merger, acquisition, reorganization, sale of assets, financing transaction, or similar business event, information held by the business may be transferred as part of that transaction, subject to applicable law.

9. Data Security

We take reasonable measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online transaction, email transmission, or electronic storage system can be guaranteed to be completely secure.

For that reason, we encourage you to avoid sending highly sensitive information through ordinary email or website forms unless specifically requested.

10. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on the type of information, the reason it was collected, business requirements, legal obligations, accounting requirements, dispute resolution needs, and security considerations.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Choices

Depending on applicable law, you may have rights concerning your personal information.

These may include the right to:

• Request access to certain personal information.
• Ask that inaccurate information be corrected.
• Request deletion of certain information.
• Ask questions about how information is used.
• Opt out of certain marketing communications.

Some requests may be subject to legal or business limitations.

To protect customer information, we may need to verify your identity before completing certain requests.

12. Marketing Communications

If you provide your contact information, we may use it to respond to your inquiry, provide order updates, or communicate about products and services.

Where required by law, we will obtain appropriate consent for promotional communications.

You can ask us to stop sending marketing communications at any time.

Please understand that even after opting out of promotional messages, we may still send important transactional communications, such as order confirmations, shipping information, account notices, or responses to questions you have submitted.

13. Children’s Privacy

Our website is intended for general audiences and business customers.

We do not knowingly seek to collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and take appropriate action.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services.

Those organizations may have their own privacy policies and data practices.

Loyd’s Rivet Drill Guide does not control independent third-party websites and is not responsible for their privacy practices.

We encourage you to review the privacy policy of any third-party website before providing personal information.

15. Aviation and Professional Information

Our products are used in professional environments, including aircraft maintenance and MRO/FBO operations.

If you contact us about a technical application, you may choose to provide information about a project, rivet type, tool requirement, or work environment.

Please do not send confidential aircraft records, proprietary company information, export-controlled information, security-sensitive information, or other restricted material unless you are specifically authorized to do so and we have requested it.

16. Do Not Send Unnecessary Sensitive Information

Loyd’s Rivet Drill Guide does not need sensitive personal information to answer most product questions.

Please do not send passwords, financial account credentials, government identification numbers, or other highly sensitive information through ordinary website forms or email unless specifically requested for a legitimate business purpose.

17. Changes to This Privacy Policy

Privacy practices may change as our website, technology, business operations, and legal requirements evolve.

We may update this Privacy Policy when appropriate.

When we make changes, we will revise the effective date at the top of this page. We encourage visitors to review this page periodically.

18. Contact Us About Privacy

Have a question about your information or this Privacy Policy?

Contact us directly:

Loyd’s Rivet Drill Guide

Address: 208 Vatican Hill Dr, Little Elm, TX 75068
Phone: (713) 855-1120
Email: aerotoolco@gmail.com

Our website currently provides this contact information for customer inquiries and ordering support.

19. Your Trust Matters

Whether you’re ordering a complete rivet drill guide kit, replacing a drill bit, asking about a specific rivet application, or contacting us about a professional project, we want you to feel confident working with Loyd’s Rivet Drill Guide.

We believe precision matters in the shop—and trust matters online.

We will continue working to provide useful tools, straightforward communication, and responsible handling of the information you share with us.

Questions about privacy? Contact Loyd’s Rivet Drill Guide today.